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Frequently asked questions
What is Alongside?
Alongside is an app that provides social-emotional learning and self-help wellness tools, often administered through a school’s counseling team. The tools include modules such as journaling, activities to support improved wellness (such as breathing exercises), and an AI-powered chatbot that uses chats to go through basic exercises that promote resilience, positive social and emotional development, self-monitoring, or goal setting.
How is AI (artificial intelligence) used in Alongside?
We use generative AI to provide personalized and clinically aligned responses to student concerns. AI-generated text is not used to respond to severe issues such as self-harm, abuse, and suicidal ideation. Instead, students are guided through a safety protocol and a designated emergency response contact is immediately notified.
Can Alongside detect if a student is in crisis?
The AI-powered chatbot has been programmed to attempt to recognize if students are considering self-harm. If a crisis is detected, students are provided links to crisis assistance resources (e.g. the new 988 suicide and crisis lifeline) and a notification is sent to the school.
